Pricing

One monthly plan. No meter.

Priced to your company and never billed per minute, month to month. What it costs is a short call with us: it depends on your volume and how much of the night you want covered. Companies taking more than 20 calls a day get a custom plan.

Everything, in the one plan

Nothing below is an upgrade tier. It is what the front desk does.

✓Answers the calls you send it in your company's name, 24/7/365
✓Name, number, address and what the door is doing, in the caller's own words
✓Urgent calls get the earliest visit and an alert to you the moment it knows, by your rules
✓Quotes from your own price list, with the final price confirmed on site
✓Books real open times on your Google Calendar, or holds each booking for your OK
✓For a business: the business name and who to ask for on site
✓Missed-call-only mode if you would rather keep answering yourself
✓Every call's details emailed to you, with the recording and the transcript
✓Complaints, billing questions and anyone who asks for you, handed to you
✓Managed setup and tuning around your prices, your brands and your radius
Talk to sales

What one answered call is worth

This is a revenue line, not a cost line. Market values for the work itself, not quotes from any one company, and nothing to do with what we charge.

One spring replacement

$150 to $350

In most cases, averaging about $250 nationally. That is the 6:40am call with a car shut in behind a dead door, and it goes to whoever picks up.

One repair visit, all in

$155 to $379

The normal range across garage door repair, averaging $265. Cables, rollers, photo eyes, limit settings, the opener that finally quit.

One job at franchise scale

$808

Precision Garage Door Service franchises averaged $808 per job in 2023, median $803, across the 103 franchised locations reporting a full 52 weeks, as reported by Franchise Chatter. Precision is a national franchise with a call center and premium pricing, not a typical independent's ticket. It is worth knowing what answering every call, every hour, is worth to the people already doing it.

Sources: HomeAdvisor garage door spring repair cost guide, 2026, for the spring figure; HomeAdvisor garage door repair cost guide, updated June 2026, for the whole-repair figure; Precision Door Service 2024 FDD Item 19, as reported by Franchise Chatter, for the franchise average.

A human answering service sells you minutes

Published rates, below. You buy a block of minutes and they take a message: nobody on that desk is booking your truck.

What you buyPublished ratePer included minute
50 included minutes$250 a month$5.00
500 included minutes$1,725 a month$3.45

Ruby, published Plans and Pricing, 2026. Per-minute figures calculated from those rates. The word included is doing the work in that table: no overage rate is published.

The meter runs hardest in the week you bought it for

Fifty included minutes is under two minutes a day. One trapped-car call, taken properly with a name, a number, an address and a booking, runs longer than that on its own.

Then January arrives. A cold snap takes out springs across a whole metro in one morning, thirty people call you before eight, and on a metered plan that is the day the bill goes vertical. Same on the Monday after a holiday weekend. Same on the evening run of doors that will not close.

Ours does not move. Cold snap week, holiday Monday, quiet Tuesday in June: one monthly plan, month to month. You never have to stand in a driveway working out whether a call is worth answering.

Want the call itself, step by step, before you talk to anyone? It is on how it works.